Shipping policy

Shipping Policy

Last updated: December 20, 2024

Shipping Methods and Delivery Times

Domestic Shipping (United States)

  • Standard Shipping (USPS First Class): 3-5 business days

International Shipping

We currently ship to select international destinations. International shipping times typically range from 7-21 business days, depending on the destination country and local customs processing.

Shipping Rates

Domestic Orders (United States)

All orders ship at a flat rate of $5.00

Order Processing

  • Orders are processed Monday through Friday, excluding federal holidays
  • Orders placed before 12:00 PM EST will be processed the same business day
  • Orders placed after 12:00 PM EST will be processed the next business day
  • During peak seasons and promotional periods, order processing may take 1-2 additional business days

Special Shipping Considerations

Temperature-Sensitive Products

  • Honey products are carefully packaged to prevent damage during transit
  • During extreme weather conditions, we may hold shipments to ensure product quality
  • Skincare products are packaged with appropriate insulation when necessary

Packaging

  • All products are carefully packaged to prevent damage during shipping
  • Glass containers are wrapped in protective materials
  • Multiple items are securely separated to prevent contact during transit

Tracking Information

  • Tracking information will be emailed once your order ships
  • You can track your order through your account on www.kiltedbeefarms.com
  • For international orders, tracking may be limited once the package leaves the United States

Delivery Issues

Lost or Damaged Packages

  • We are not responsible for lost or stolen packages after delivery confirmation
  • If your package arrives damaged, please take photos and contact us within 48 hours
  • Claims for damaged items must include photos of the damaged product and packaging

Address Issues

  • Please ensure your shipping address is correct at checkout
  • We are not responsible for packages sent to incorrectly provided addresses
  • Address changes after order placement may delay shipping and incur additional fees

Returns and Refunds

Please refer to our separate Returns & Refunds Policy for detailed information about returning shipped items.

Contact Us

If you have any questions about our shipping policy or your specific order, please contact us:

Policy Updates

We reserve the right to modify this shipping policy at any time. Changes will be posted on this page with an updated revision date.